Getting notified when customers use Update Profile... - Constant Contact Community

SDEMS · ‎07-09-2022

Hi there!

Is there a way to have an email notification whenever a customer clicks on the Update Profile link in the footer and updates, say, their mailing address? My organization has a second customer database that would need to be updated with this new information as well. I know we can get notifications for when customers unsubscribe or change their list preference; I'm looking for something similar but for any action performed using the Update Profile link.

Thank you!

Zoe_H · ‎07-10-2022

Hello @SDEMS,

Thank you for reaching out to the Community! Once someone subscribes you should be receiving an email notification along with your unsubscribe updates. For the Update Profile link, at this time we do not have a specific notification that can send when that is used. I do apologize for any inconvenience this may cause!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Getting notified when customers use Update Profile link

Support Tips

Social Media

Call-To-Action Links

Welcome Your Audience