I want to set up an automated email series for new donors. I will need to import these donors from our donor database each week and will set up the trigger for the first email to be when a contact is added to a list. We will then send another email four days later. After that, I want those contacts to stop getting the automated series and go into our full list to receive email newsletters, etc. Is there a way to do that?
Also, how do I ensure that the contacts on the new donor list don't receive other emails we send out during the time they're receiving the series? Do I need to create a segment to remove that list?
Solved! Go to Solution.
Hi jfscolo!
Thank you for reaching out to the Community! We are currently tracking a request to automatically move contacts to a specific list after completing a series. I have tracked this on your behalf and we will send you an email letting you know when this has been updated.
For now, the workaround is to manually move the contacts once they have completed the automation:
To ensure that the contacts on the new donor list don't receive other emails we send out during the time they're receiving the series, just make sure you put your new donors in a separate list, and do not include that list when sending your other email campaigns.
Hi jfscolo!
Thank you for reaching out to the Community! We are currently tracking a request to automatically move contacts to a specific list after completing a series. I have tracked this on your behalf and we will send you an email letting you know when this has been updated.
For now, the workaround is to manually move the contacts once they have completed the automation:
To ensure that the contacts on the new donor list don't receive other emails we send out during the time they're receiving the series, just make sure you put your new donors in a separate list, and do not include that list when sending your other email campaigns.
Has this been resolved yet?
At this time the above workaround is what will need to be done.
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article