Importing a PDF

[StevenC747]

When using the "Import PDF to Email" function the imported PDF appears blurry

[William_A]

Hello @StevenC747 ,

Is it the PDF itself, or the auto-generated image of the first page, that appears blurry? Does compressing the PDF prior to import allow a clearer first page image to be auto-generated? Are you able to screencap or manually generate an image of the first page, and insert that instead?

[StevenC747]

Compressing/sharpening does not help. I have not tried to add the pdf as an imagine but I have attempted to add other images and they are also comping in blurry. The only way to get the item clear is to provide a link to the image, but that is not what I am attempting to do. The pdf is the entire email template. 

[William_A]

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@StevenC747 wrote:

Compressing/sharpening does not help. I have not tried to add the pdf as an imagine but I have attempted to add other images and they are also comping in blurry. The only way to get the item clear is to provide a link to the image, but that is not what I am attempting to do. The pdf is the entire email template. 

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So all images you attempt to upload into the Library, or while editing your email, upload blurry?

[StevenC747]

Correct, you can review he table in Campaign "Copy of UB Cash Sweep" for an example of what a sharpened image looks like when added. And "UB Cash Sweep Notice to Customers 20211210 FINAL" for what it looks like when I try to import the the PDF to serves as the actual email. 

[William_A]

How large are the images before you import them into the Library? Are they larger than 1200px for either dimension?

For more info on image optimization for upload

[StevenC747]

For the table image: size 165.2 KB  dimensions 1553x 435

[William_A]

Does reducing the size of the images to a maximum 1200 for either dimension allow a clearer upload? Does using similarly shrunk images in your PDF allow for a clearer upload?

[StevenC747]

The PDF template is just a pdf and not a JPG. 

[StevenC747]

apologies to the typos