Invoices

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didihirsch
Participant
0 Votes

Need to be able to download invoices every month to submit to our accounting department.

1 ACCEPTED SOLUTION
Frankie_P
Moderator
0 Votes

Hi @didihirsch 

 

You can! Once you have located the invoice you want, you can click Print and then select what you want to print: Payments, Invoices, or Invoices with Detail. A new window will open with the page you want to print. On this new window, clicking Print will give you the option to either print the page or save it as a PDF.


Frankie.P
Community & Social Media Support

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7 REPLIES 7
Frankie_P
Moderator
0 Votes

Hi @didihirsch 

 

The good news is you can download invoices from within your account. You can also set your email as the billing contact and receive these invoices directly to your email.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
didihirsch
Participant
0 Votes

Is there a way to download the invoice digitally, as a pdf or jpeg? That is how our accounting dept requires us to submit them.

Frankie_P
Moderator
0 Votes

Hi @didihirsch 

 

You can! Once you have located the invoice you want, you can click Print and then select what you want to print: Payments, Invoices, or Invoices with Detail. A new window will open with the page you want to print. On this new window, clicking Print will give you the option to either print the page or save it as a PDF.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
SeanS144
Participant
0 Votes
I haven't seen an invoice, and direct withdrawals are coming out my account so rapidly I can't keep up.
Zoe_H
Employee
0 Votes

Hello @SeanS144,

 

The good news is you can download invoices from within your account. You can also set your email as the billing contact and receive these invoices directly to your email.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
WorldTeachA
Participant
0 Votes

My account shows NO invoices or statements anywhere, even though Constant Contact just charged me an annual fee.

The field you mentioned in your demo doesn't even exist under "Billing" in "Account"

 

Caitlin_M
Administrator
0 Votes

Hi @WorldTeachA. I do not see any billing information in your account. It would be best to contact our Billing team directly so they can look into this further as we cannot assist with account specific billing here in the Community.

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Caitlin M.
Community Manager