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Missing "Save" button in campaign edit

ErikaD8
Participant
‎08-03-2022 08:23 AM
‎08-03-2022 08:23 AM

Help! We are trying to edit a campaign but there is no save as there usually is.  I have tried previewing and continuing but neither saves the information!

6 REPLIES 6
William_A
Administrator
Administrator
‎08-03-2022 12:43 PM
0 Votes
‎08-03-2022 12:43 PM

Hello @ErikaD8 ,

 

Are you still having this issue? I took a look in your account, and any drafts or copies I checked had the Save button showing at the top of the editor.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
PjSchott
Regular Participant
‎09-17-2022 06:29 PM
0 Votes
‎09-17-2022 06:29 PM

I noticed the same thing today. The SAVE button has disappeared. It was there on Thursday.

Zoe_H
Employee
Employee
‎09-18-2022 10:09 AM
In response to PjSchott
0 Votes
‎09-18-2022 10:09 AM

Hello @PjSchott,

 

It does appear that the save button is there, you may just have to make some edits for it to appear clickable again. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
PjSchott
Regular Participant
‎09-18-2022 10:14 AM
In response to Zoe_H
0 Votes
‎09-18-2022 10:14 AM

Thanks, Zoe. I resolved the issue by quitting and reopening.

Zoe_H
Employee
Employee
‎09-18-2022 10:29 AM
In response to PjSchott
0 Votes
‎09-18-2022 10:29 AM

Hello @PjSchott,

 

That is good to hear! Have a wonderful rest of your weekend. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
PjSchott
Regular Participant
‎09-18-2022 10:30 AM
In response to Zoe_H
0 Votes
‎09-18-2022 10:30 AM

You too, Zoe.

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