Mystery account showed up

[TonyG734]

Hi all,

I suddenly have an account in my list that I've never seen before. I didn't set up the account and I don't know anything about it. I need to have it removed from my partner account. Any ideas on how I can do that? Right now I'm not authorized to do anything with the account so I guess I need to do that first. Any suggestions?  TIA

[William_A]

Hello @TonyG734 ,

If you're a partner who needs assistance managing child accounts, we'd advise speaking with a Partner-trained agent via phone - 1-855-854-8609 - or email - partnersupport(at)constantcontact(dot)com. Otherwise you can call our general support to confirm security permissions live with you, collect details, and side-chat a partner-specialized agent.