Community Home
Get Help
Events & Webinars
Groups
Resources
MyRewards

Reason for blocked Yahoo.ca account

ShawS3
Participant
‎03-08-2023 01:42 PM
0 Votes
‎03-08-2023 01:42 PM

Hello, We are trying to send to yahoo.ca accounts but they are immediately coming up as blocked. these are new accounts and we have never received emails. Can you please help us to fix these? Thank you! 

1 REPLY 1
William_A
Administrator
Administrator
‎03-08-2023 01:45 PM
0 Votes
‎03-08-2023 01:45 PM

Hello @ShawS3 ,

 

It's likely an issue of you sending from an established domain, without having self-authentication set up for your account.

 

If you'd like additional guidance for setting up self-auth, or need more advanced insight of your delivery issues, I'd advise speaking directly with the Delivery team.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article