Registration Form not submitting

Occasional Participant
0 Votes

I have an event registration form that is not working for all users.  I have gotten reports that when they click on the submit button on their registration form, it clears out the information that they just entered and doesn't complete. I can't figure out why this is happening.  I have suggested making sure that pop ups are not blocked and trying different browsers. 

0 Votes

Hello @VeronicaH924 ,


After the page refreshes, are your registrants able to resubmit the info and have it go through? I experienced the issue once when testing in your account, and then each subsequent test I performed went through without issue.

William A
Community & Social Media Support