Resend to Non-Openers Options Fails

[EmilyY43]

When I set up emails campaigns to resend to non-openers, it will show that it's scheduled then on the actual day to resend it says "Invalid Date." This has happened a lot lately, like almost every email I send. Has anyone else had this issue? It doesn't matter if I'm on the edit page and schedule the resend from there or on the campaign list using the three horizontal dot dropdown option.

[William_A]

Hello @EmilyY43 ,

When you schedule the email, how long after the initial sendout are you setting the automated resend to non-openers for? Are you able to do a manual resend to non-openers after the initial sendout? 

[EmilyY43]

I usually try scheduling the resend to non-openers as I'm scheduling the email. My resend to non-openers is usually always scheduled 2 days after the initial email. Lately, I've had to wait for the email to send then go back and schedule the resend to non-openers. That's not ideal for me since we send out a lot of emails.