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Resends

JustineP43
Participant
‎06-25-2022 09:38 AM
0 Votes
‎06-25-2022 09:38 AM
The second day resend for un opens does not work..
1 REPLY 1
Caitlin_M
Administrator
Administrator
‎06-27-2022 11:04 AM
0 Votes
‎06-27-2022 11:04 AM

Hi @JustineP43. It looks like the resend didn't go out due to improper scheduling. When scheduling a resend for non-openers, you will want to schedule the resend three days after the initial send or else it will error out. If this was not the case, please let us know when the resend was scheduled to send.

--

Caitlin M.
Community Manager

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