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Restoring a deleted campaign

BeatriceB66
Regular Participant
‎04-18-2022 11:29 PM
0 Votes
‎04-18-2022 11:29 PM

What are the steps to restore a deleted campaign that was sent already?  Deleted by mistake

5 REPLIES 5
William_A
Administrator
Administrator
‎04-19-2022 11:10 AM
0 Votes
‎04-19-2022 11:10 AM

Hello @BeatriceB66 ,

 

Deleted emails can be found in your My Campaigns page via the Status > Deleted categorization. Here's an article with instructions and visual aids regarding restoring deleted campaigns.


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William A
Community & Social Media Support
animalcareleague
Regular Participant
‎06-27-2022 01:28 PM
0 Votes
‎06-27-2022 01:28 PM

Is this still an option? I'm no longer seeing the "Deleted" option under the status dropdown menu. Trying to figure out if it's a bug or if restoring deleted campaigns is no longer possible. Thanks!

Frankie_P
Moderator
Moderator
‎06-27-2022 05:06 PM
In response to animalcareleague
0 Votes
‎06-27-2022 05:06 PM

Hi @animalcareleague

 

We have taken a closer look at your account and can see this deleted status is appearing under the Campaigns tab of your account. Are you still unable to see this option? If so, can you please share a screenshot of what you are seeing?


Frankie.P
Community & Social Media Support

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animalcareleague
Regular Participant
‎06-27-2022 06:24 PM
In response to Frankie_P
0 Votes
‎06-27-2022 06:24 PM

Yup! It was a glitch on my end. Had to log out and back in a couple of times to get it to reappear, but I'm now seeing the Deleted option on the dropdown. Thanks!

Nick_S
Administrator
Administrator
‎06-28-2022 08:19 AM
In response to animalcareleague
0 Votes
‎06-28-2022 08:19 AM

Hi @animalcareleague,

 

We're glad to hear it is resolved!


Nick S.
Social Media & Content Manager

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