WEPay

[MaryT446]

Has anyone else had trouble with WePay? I have provided all the paperwork they have requested and they will not release my funds? I cannot get a human being to talk to me to resolve this. Constant Contact washes their hands of it as does Chase, the owner of WePay. They are recommending I refund all my ticket holders and ask them to repurchase tickets through PayPal - which I have been using for more than 5 years. Why I risked a mess like this to save a few bucks - I don't know!

[MaryT446]

Hello @MaryT446 ,

Since WePay is the system that handles the finances, we're unable to assist with managing those. Everything regarding the payments handled through WePay - whether you're trying to get them to be paid out to you or refunded - would need to be handled on the WePay side. 

[William_A]

Hello @MaryT446 ,

Since WePay is the system that handles the finances, we're unable to assist with managing those. Everything regarding the payments handled through WePay - whether you're trying to get them to be paid out to you or refunded - would need to be handled on the WePay side.