Hello @SarahMW64 ,
Is your account's main email address and your name listed as one of your contacts? If so, does removing yourself as a contact, or removing your name fields alleviate the issue? Does this issue occur when you insert your own View as Webpage link in the email?
Beyond that, the other provided workarounds are the only ones we officially have available at this time. The only other one I can suggest beyond those would be to shorten your emails, so Gmail doesn't need to clip them and generate their own version of a view-as-webpage.
Hi William
Most of our emails already go out below Gmail's limit so that is not a primary concern -- I simply mentioned that as something that might be a concern for others in the community.
The bigger issue is that, yes, we do have a View as Webpage link, in newsletters and that shows incorrectly.
It also shows incorrectly in archived versions of newsletters -- so I am laboriously having to send a live version to myself without a greeting so as to use that link in the archives - but that does not solve the View as Webpage link.
Bottom line:
This bug appeared 5-6 weeks ago out of nowhere (archived versions of newsletters before then are fine).
Constant Contact say they are aware of the bug.
I assume it must be impacting many accounts.
So why is it taking so long to fix?
I wouldn't have any insight on that, different issues pop up for different reasons, and devs need time and troubleshooting info to properly investigate and address them. Different issues can be addressed quickly, while other may take more time.
The issue is tracked to your account, so if and when the devs have an update regarding it, you'll be notified.
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