Why/how are people unsubscribing before I've sent my first email?

[ElizabethL570]

I'm transferring from  and uploading and cleaning up my database. I haven't sent a single email. Why do I have 75 unsubscribes?

[Zoe_H]

Hello @ElizabethL570,

Thank you for reaching out to the Community! You may have selected our import to unsubscribed option instead of importing to the regular contact list. You will want to give us a call to get this resolved. Thank you! 

[ElizabethL570]

Only 75 of the import are marked as Unsubscribe. The other @2,000 or so are subscribed, and it was one import.

[ElizabethL570]

And several of the unsubscribes are among my most active participants.

[ElizabethL570]

And two of my biggest donors. 

[Zoe_H]

Hello @ElizabethL570,

It looks like they were imported through Woo commerce which means they marked themselves as unsubscribed before in a different system and in return were imported that way to prevent hurting your send reputation. If they have requested to be put back on your list, you can always send them the resubscribe email in your account.