Community Home
Get Help
Events & Webinars
Groups
Resources
MyRewards

Wil not save

LisaR611
Occasional Participant
‎04-03-2022 11:36 AM
‎04-03-2022 11:36 AM

I have not been able to send out our weekly campaign for 2 weeks now. I can create the campaign but i cannot save or send. Help?

3 REPLIES 3
Zoe_H
Employee
Employee
‎04-03-2022 12:23 PM
0 Votes
‎04-03-2022 12:23 PM

Hello @LisaR611,

 

Thank you for reaching out to the Community! Can you give us some more information about what is occurring every time you try to select Save or schedule your campaign? Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
LisaR611
Occasional Participant
‎04-03-2022 01:02 PM
In response to Zoe_H
0 Votes
‎04-03-2022 01:02 PM

 I can create a campaign but when i try to preview or send a test email i get an error message that says cannot save. I can't get beyond that screen.

Zoe_H
Employee
Employee
‎04-03-2022 01:21 PM
In response to LisaR611
0 Votes
‎04-03-2022 01:21 PM

Hello @LisaR611,

 

Try to make a copy of the email campaign and see if the error message appears in the copied version. For another troubleshooting step, please try switching to a different browser. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article