i am still having issues i have never had before

[SamanthaW396]

when i upload my files, there is a quotation mark by the email addresses that isn't in excel and it is saying the file doesnt match the format for an email

[William_A]

Hello @SamanthaW396 ,

In order to securely assist you in troubleshooting the file import, I'd advise either calling in for live, 1:1 assistance, or replying directly to the @ mention email you receive from this response. If you choose the email route, please provide your username, and attach the file. Thank you!