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KarenA368
Participant
‎01-22-2022 11:57 AM
0 Votes
‎01-22-2022 11:57 AM

what is send rate?

what is click vs open?

is there a way to see who opened an email and who just deleted?

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1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎01-22-2022 04:08 PM
0 Votes
‎01-22-2022 04:08 PM

Hello @KarenA368,

 

Thank you for reaching out to the Community! Your open rate is who opened and scrolled through your newsletter while send rate is just the original number in your list/lists that you sent the newsletter too. Your Did Not Opens is who possibly deleted the email or just simply did not open it when it came to their inbox. To see more detailed information about this, click on this helpful article here. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Zoe_H
Employee
Employee
‎01-22-2022 04:08 PM
0 Votes
‎01-22-2022 04:08 PM

Hello @KarenA368,

 

Thank you for reaching out to the Community! Your open rate is who opened and scrolled through your newsletter while send rate is just the original number in your list/lists that you sent the newsletter too. Your Did Not Opens is who possibly deleted the email or just simply did not open it when it came to their inbox. To see more detailed information about this, click on this helpful article here. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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