URGENT! E-ERROR CAUSED BY CONSTANT CONTACT PREVENTING ME FROM LOGING INTO WORDPRESS

OpEx
Rookie
0 Votes

I've received yet another error caused by Constant Contact. This time it's an "E-ERROR". Below is the info I've received regarding the error:

This error is preventing me from logging into my wordpress account. Once I deactivate it, everything works fine. Please advise asap! Thank you.

 

In this case, WordPress caught an error with one of your plugins, Constant Contact Forms for WordPress.

Error Details
=============
An error of type E_ERROR was caused in line 435 of the file /home/operat74/public_html/wp-content/plugins/constant-contact-forms/includes/helper-functions.php. Error message: Uncaught Error: Call to undefined method Monolog\Logger::addInfo() in /home/operat74/public_html/wp-content/plugins/constant-contact-forms/includes/helper-functions.php:435
Stack trace:
#0 /home/operat74/public_html/wp-content/plugins/constant-contact-forms/includes/class-api.php(874): constant_contact_maybe_log_it('API', 'ConstantContact...')
#1 /home/operat74/public_html/wp-content/plugins/constant-contact-forms/includes/class-api.php(244): ConstantContact_API->log_errors(Array)
#2 /home/operat74/public_html/wp-content/plugins/constant-contact-forms/includes/class-lists.php(727): ConstantContact_API->get_lists(false)
#3 /home/operat74/public_html/wp-content/plugins/constant-contact-forms/includes/class-builder.php(89): ConstantContact_Lists->get_lists()
#4 /home/operat74/public_html/wp-content/plugins/constant-contact-forms/includes/class-settings.php(380): ConstantContact_Builder->get_lists()
#5 /home/operat74/public_html/wp-content/plugins/constant-contact-forms/includes/class-settings.php(186): ConstantC

1 REPLY 1
Courtney_E
Employee
0 Votes

Hello OpEx,

 

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.

 

I have escalated your inquiry to our internal Tier 2 support team so that they can follow up with you directly regarding this issue, as the WordPress plugin “Constant Contact Forms for WordPress” is directly supported by Constant Contact and is not a 3rd party developed integration. 

 

One of our Tier 2 support specialists should be in touch within 4 business days. Otherwise, for immediate assistance, or if you’d like a callback/email from them at a certain day/time you can call our support line at 866-289-2101 and reference case # 29928732.


Regards,

Courtney E.
Tier II API Support Engineer

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