Ability to edit embedded links after email has been sent

Hello.  I recently sent an email with the wrong embedded link in my newsletter.  I was told I could not make a change to the distributed newsletter/email; however I could send a new email to my subscribers with the new link. 

 

This solution does not work as the content was exactly the same, just the wrong url was hyperlinked to a word.  My hope was CC would allow me to edit the sent email to update the link without having to resend a newsletter. 

 

This functionality would be similar to updating a link on a web page but being allowed to keep the same title and same page. Since my email had 'Having trouble viewing this email? Click here' feature, people who receive the email would click the 'click here' and get the newly corrected link.

35 Comments
MandyS50
Participant

Constant Contact staff: Might be worth noting that your competitors are offering this functionality. We use Informz as well as CC, and they provide a way to change a link in a sent mailing .

 

KrisB
Participant
I sent out an email and realized after the fact that a few of the links were re-directing to the wrong webpage. Would have been SUPER helpful if I could have gone back in and edit those. Not finding an easy way to do that?
KellerR
Occasional Participant
For example, I know other platforms have allowed for edits once a campaign has been sent out. It maintains almost a "live" setting where you can make changes if needed.
JulieL34
Super Participant

I suspect if we want control over the archive copy of our email, we would need to host it on our websites, instead of CC's. An added advantage would be adding in your site's header and navigation so it would be another way to draw people to the site.

VillageInn123
Occasional Participant

I had the same issue! It would have been REALLY nice to be able to edit the links within the sent emails. I hate that I had to send out an additional email to our employees saying - oops...here are the right links. UGH!

PamS54087
Participant

The ability to correct an incorrect link would be beneficial.

BrianH33863
Participant

Bumping this - would be a great feature

StevenA15
Participant

Absolutely need this feature. I though it was there in the past but can no longer find it. 

ShultzieW91
Frequent Participant

Yes, please PLEASE add this feature. It's heartbreaking to spend days on a newsletter and have multiple eyes review it, just to find an error like this. It feels AWFUL.

ElaineR661
Frequent Participant

AGREE! Being able to correct an incorrect link in a sent campaign would be a lifesaver.

Have any Constant Contact staffers replied to this thread, one way or another?

 

Thanks 

Frankie_P
Moderator

Hi @ElaineR661 at this time we are still in the process of collecting feedback on this request. There are many factors that are used to decide what is added to or updated in our product which can cause us to sometimes not have a timeline for when a feature will be available. Though the more requests we receive in this thread the higher a priority this feature can be given. I did also want to make you aware we have read your feedback, as all feedback is read by Constant Contact employees. I apologize while we may not respond to every comment – it is acknowledged.

Megan.W17
Participant

please make this a function

ClaireD3
Occasional Participant

Badly needed

 

ChurchStreet
Participant

PLEASE add this!

ThriveSanMateo
Occasional Participant

need this badly

CPM_CofC
Participant

Please add this feature!

KathyL7
Participant

Yes Please! Another vote to add this feature

VirtualS4
Participant

Why can't Constant Contact Newsletters be edited the same way that a Smore Newsletter can be edited if its shared with a link?  

Frankie_P
Moderator
Status changed to: Open Questions

Hi @VirtualS4 how would you expect a newsletter to be edited through a link? Are you looking for a shareable link that opens directly to draft campaign in your account?

VirtualS4
Participant

Not edited through a link.  So if you were to post your Newsletter link on FB, then later need to make an edit, go back to Constant Contact to that Newlsetter and still be able to edit it.  Then when the link is clicked again, it has the new updated info... (Smore Newsletters work like this).  Once they are published you are still able to make live edits.  (I understand that emailing is kind of a different deal).

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