Ability to insert an indent for paragraphs

I'm incapable of indenting the first line of a paragraph. This simple aspect of writing should be a no-brainer possibility for account users. Especially when so much of marketing is not only content, but how the content is presented. Capability to indent and format paragraphs properly is a necessity. I'm shocked this hasn't been addressed/fixed, it's such a simple formatting requirement.

Top Answer
Frankie_P
Moderator

Hi everyone,

 

Thank you for your patience as we continue looking into this feature request. While at this time we do not have a time estimate of when indentation through the tab function will be available, we did want to share an updated workaround. Users in our cross device email templates do now have the ability to indent using the space bar. We hope this workaround helps! We will also reach back out to this thread directly when there are any further updates we can share.


69 Comments
RobertB8427
Participant

Please restore the indent/tab function or at least allow the use of multiple spaces to indent text.  This has been requested since 2018 so it should be implemented already.

DariaO2
Regular Participant

need to be able to INDENT text in the body of an e-blast

LyndaS47
Participant

Not sure how we vote, but I need this feature. Really disappointed in this editor compared to the one I used in iContact. We switched to get integration with some third party apps. It's not all onions: I love the list segmentation we can do on click to track how people respond. 

Journeys_With_Barb
Participant

We've been asking for the ability to indent and have tabs as long as I've been using CC - at least five years.  How long does it take to add this feature???

KirstenS447
Occasional Participant

Wow---so there's no way to indent, even now, in 2021?! I do not understand that. 

 

We have the ability to indent in this comment. Look: 

 

Indent 

 

And the ability to code in this comment, but not in the emails we send out?

 

I moved from MailChimp to Constant Contact very recently and this disappoints me greatly because MailChimp has both of those options plus others. Why wouldn't Constant Contact?

DariaO2
Regular Participant

Agree - as I stated in my earlier post but it would be NICE to get a RESPONSE from Constant Contact tech people other than "we are forwarding this to our team". You can indent with a bullet so why not be able to indent without a bullet ???????????????

 

This is such a basic editing formatting requirement - it's not even a feature because it is a capability that is needed - BADLY!

BAREISM
Real Estate

This has been going on so long that I'm honestly looking at your competitors. This is a common function in most editors. Why do you not have it after years of your paying customers asking for it?

 

I'm tired of trying to explain to management that our newsletters can't look like they want because indent doesn't exist in Constant Contact. 

KemM
Participant
I do not understand why you don't have the ability to indent text. This is not some new fangled idea. Indenting is very basic. Please add this feature. Thank you
TaraW52050
Occasional Participant

Ability to add indent to paragraphs. This is a must for designing newsletters and announcements.

LisaS9834
Occasional Participant

Not being able to indent or change the text box size seems like such a remedial thing for an email/newsletter format. I'm beyond frustrated trying to pick columns, shrink them, just to get an indent -- and even that is too wide. EVERY time I ask a question regarding functionality I get the same response, "we're working on it. Or I'll pass that along." I noticed this issue was brought up in 2018 and I'm still having the same issue? If any one knows a trick, PLEASE share. We are marketing to customers. Our email needs to have a professional look + feel, with the option to make basic adjustments to formatting.

Frankie_P
Moderator

Hi @LisaS9834 we apologize we do not have a time estimate of when this feature will be made available as there are many factors that affect priority. We do however read your feedback, as all feedback is read by Constant Contact employees. While we may not respond to every comment – it is acknowledged and tracked with the appropriate teams. In fact, here is a section of our Community that helps explain what we do with our customer’s feedback.

 

With that said, what type of size control are you looking for when creating columns? As for creating indents, we recommend kudoing or commenting your need for this feature directly on the thread focused on indentation. The more requests a thread like this receives the higher of a priority it can be given by our Product Team.

JulieL34
Super Participant

I don't much care about indenting the first line of a paragraph, but it sure would be nice to be able to have a feature comparable to using the "blockquote" code in html. And, if this is added, it would be good if we could have some control about how much it's indented on each side.

JonathanP782
Occasional Participant

I am just adding my voice to the three years (!!!) of users who have requested this indent feature -- like JulieL34 above, I don't care a lot about indenting individual paragraphs, but am beyond frustrated trying to indent a block of text. I even tried typing five spaces at the beginning of each line. This looked fine while I was working, but when I sent a test, all those careful spaces disappeared.

 

Please fix this. I don't see how it can be so hard.

JulieL34
Super Participant

Chiming in again as I just saw the comment above from DariaO2

It reminded me that one of the "cheats" i tried was using a bullet and then trying to make it invisible--but there is no way to change the color of the bullet character, or the look of it. That would have been one way to make the adjustment (though not ideal since a bullet only indents from the left side). We did discover recently that if we copy and paste content from an html page that has a blockquote in it, SOMETIMES that formatting is carried over into a Constant Contact template block. but not always.

CynthiaE4
Regular Participant

I tried something new today to help with this problem.  Not a great solution, but it kind of worked for a line of text, not so much for a full paragraph.

 

If you use the underline at the beginning of the line and then make it WHITE it will give you something that looks like an indent.

 

why is it that we can put a man in space, but we can't get any space in Constant Contact, especially after all these years.  Probably because we all keep renewing :wink:

JonathanP782
Occasional Participant

Thanks CynthiaE4!

I hadn't thought of that and will try it next time. (Shudder when I think of a "next time," but I guess it's inevitable.)

Today, I ended up making a PDF of a Word document that was what I wanted, converting the PDF to a .jpg, and cropping it to fit, then inserting it as an image into Constant Contact. Not ideal and forget matching a background colour, but something.

JulieL34
Super Participant

ok, here's one more workaround.

Use the block called "split column feature"

Remove the photo in the right column.

Remove the text in the right column. (I'm pretty sure I am recalling correctly that you have to do these one at a time to get it to work.

 

Once you do this, you will have a wide photo and a text block. Remove that photo.

Because of the padding on both sides that is built in for the two column layout, you will now have a rectangle that is slightly narrower than the full width. Paste your text in that box, change the background color to the color of your regular email background, and you will have something like a blockquote.

 

It's a pain, but it somewhat works. Here's hoping the CC mavens don't notice this and decide we don't need a simple blockquote feature.

KarenK873
Occasional Participant

Having tab or indent capacity makes it much easier to format emails and news letters.  - Adjusting margins would be great too.  This deficit is making my work a lot harder and more time consuming than it needs to be.

BrianL90
Occasional Participant

vote to put back the indent!!

JenannaC
Participant

I've been a Constant Contact user since 2015 and it's sad that all of these comments are here and yet Constant Contact does not respond - nor have they added a simple feature like 'paragraph indent.'  I will be looking for another vendor this year since they're raising prices.  One that cares about what their customers want.  When I started out with CC in 2015 it was much easier to use, you could add photos, edit, etc.  Though they 'say' they have added more functionality, what they've really done is take something that worked great and made each step more complicated to use - and still no simple feature like paragraph indent.  Pretty sad!

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