Ironically, the only time I ever used the pop-up was to complain about it! But the agent with whom I chatted didn't even know what I was talking about.
Hi @DcnMikeB what chat pop-up are you seeing? Are you able to provide a screenshot of what this pop-up looks like or describe it further? Did you click on anything before it appeared?
I had been seeing it for at least a week or more. It would float up from the bottom right-hand portion of the client area asking if I would like to chat about design help? I would click no and the box would sink out of view except for the title bar of the dialog box would be visible at the bottom right. The reason I sent the feedback was because a feedback dialog box popped up unasked for. Interestingly, no pop-up/float-up dialogs have appeared since I sent my feedback. And, I had no idea that my feedback was going to appear publicly in a community.
When and if it appears again, I will take a screen capture for you. Obviously, uninvited pop-ups, especially the persistent type, are a poor design element.
I agree. There needs to be a way of preventing the chat pop-up window from appearing every time we launch Constant Contact. It is super annoying. This seems to be a relatively new feature. It needs to be eliminated asap.
Hello, Please change the position of chat dialog on the bottom right area. Every single time I am editing the email the small dialog always pop up and it's extremely annoying!! Although it only pop up once when you close the dialog, it's really inconvenience to use.
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