I guess this is a new editor, it seems to be missing the permission reminder? Can't find it...?
Thanks for passing this along, Ian!
I want my permission reminder back too!! There no longer is a box to check to turn permission reminder on. Big bummer.
We used to have the option of putting a permission reminder/opt out link at the top of the message. I suggest you bring this back. It's difficult to decipher the unsubscribe button on a cell phone. So instead, the person hits the "contact us" button (much more noticeable) and asks to be removed. Requires much more work on our part. Please bring the option back! (Your customers who don't like it, don't have to use it!)
Jeff from our company made this suggestion at least once since you redid the templates. There used to be a unsubscribe option up top, now we can't add one. Please put it back because:
1. Email software now truncates emails so people -- especially those who wish to unsub -- don't see where they can unsubscribe.
2. I have no doubt that when people don't see an option to unsub they just click spam, which affects you and us.
3. By not putting it up there it seems like a) you care more about bigger lists than better lists and b) are not listening to your customers.
4. We have to spend time deleting people from lists because they can't see how to unsub and ask us to do it for them. Even though we have hardly any deletes (or spam complaints) this unneeded manual step takes time.
So please add back the unsub option at the top of the email. It is logical for the above reasons. Thank you
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Find out about the life-cycle of a product idea when it is posted on our Feedback board.
See the latest Constant Contact product release notes and updates.