Filter and Sort After Search

The improvements to the search feature you just released are great but you took away the ability to use the drop downs (Campaigns, Status, Search Relevance and Folders) after you have your search results.

 

Support told me that "this would be a great feature to add".  I believe that this is a necessary function to be a complete search feature.  Now I can find things with the search that I could not find before, but I cannot qualify the search, which WAS available when the search did not work correctly.  This causes me to scroll down to find the newest emails that I would like to reuse.  Legacy emails always seem to come up first. 

17 Comments
Frankie_P
Moderator
Status changed to: Voting Open

Hi @PaulF76 thanks for sharing this feature request with us! We have opened up your idea so other users can weigh in as well on this post. The more requests and idea like this receives the higher of a priority it can be given. With that said we have also submitted this idea to our Product Team on your behalf.

BrittanyC6
Regular Participant
Please put back the ability to sort search results by date. Thank you.
MikeE845
Member

Yes - also partial campaign name searches would be good - i.e. search for bethany turns up nothing but bethanysnf returns results (campaign is named bethanysnf + date).  Also, typing in search bar takes several seconds for the letters to show up?

Rosewoodmcs
Occasional Participant

Hi!  With the new update, we can't sort emails that come up as a search result.  It used to be that we could search a campaign, and then sort by last modified, now that is not an option.  This is extremely frustrating, with some campaigns having hundreds of emails going back 5-6 years.  I  spoke to your customer service who informed me that this function did not carry over, but that you were tracking calls about this and it would be included in the next update.  However, there is no time frame for this.  It seems to me that this means you will add it back if you get enough complaints about it.  This was an extremely important feature for us.

GerryS4
Participant

This is a deal breaker for me. Have used ConstantContact for years and now I will have to look for an alternative as I no longer have a feature I used to have: I NEED TO BE ABLE TO SORT CAMPAIGNS AFTER I CONDUCT A SEARCH. Right now I conduct a search and the results date back to 2015, 2016, etc. - I need to sort to MOST RECENT.

BrendaR04
Participant
I do not like your new search engine. It does not let me filter my search at all. This is very cumbersome to find the campaign from a previous year.
Rosewoodmcs
Occasional Participant

The inability to filter or sort search results is creating significant issues for us.  We always want to be able to copy the last modified campaign, but now the search returns results with no real rhyme or reason... I'm having to scroll through years' worth of campaigns to find one recently sent.  Please add back this filter.  I previously called customer support about this, and was told that they may address it in the future.  I called again today to see if there was any update on when this feature would be back, and the customer support agent did not know what I was talking about and made me do a share screen so she knew what it was.

MikeE845
Member

Definitely vote on the open submission.  This is such a painful item that doesn't need to be that way ansd would be a simplistic fix.  Not sure what algorithm is used to return results but it is horrible.

Frankie_P
Moderator
Status changed to: Coming Soon
 
MikeE845
Member

Very helpful - excited to know it is coming soon!

 

LizS53612
Participant
why can't i do any other search besides keyword? why can't i list search results by date? why can't i search text in subject line only? why can't i limit search by which lists it was sent to? why does the "most relevant" search results consistently bring up less-than-relevant results? Please fix this.
William_A
Moderator

Hello @LizS53612 ,

 

We apologize that the search functionality doesn't have the level of filtering and sorting you're needing at this time. Thank you for the feedback regarding the campaign search functionality. We've submitted your case with the associated feature requests attached, to the engineers for further review. If and when there's an update regarding these search functionalities for the My Campaigns screen, they'll notify you direclty. 

CameronL
Regular Participant

This is an old thread, but as far as I can see, the resolution is to turn off the sort feature? The sort button is greyed out when I search my campaigns. The results are displayed in a random order and I can't sort at all.

Frankie_P
Moderator

Hi @CameronL 

 

At this time being able to search campaigns by a keyword and then sort the search results is a feature request we are collecting feedback on. Because of this we have merged your post from the original defect thread you commented on to the correct feature request thread.

JEC-Yeshiva-RTMA-Bruriah
Regular Participant

It is very frustrating that we can no longer filter / sort search results. Please fix!

Thank you

Marisa_M
Established Member

Hello,

I would like to also request the ability to sort your search results.

 

For example, I just did a search for "Marketing" which I literally just sent out a campaign about 45 minutes ago with this word in the title... My search results show campaigns from last year (and 2015!!) at the top and I am unable to change the sorting order. Not helpful. Please fix.

 

Search results:

Marisa_M_0-1659553560526.png

 

 

List of campaigns without search:

Marisa_M_1-1659553560802.png

 

Thank you.

MikeE845
Member

Best of luck on this one - has been in the requested "fix or feature" since the last upgrade...:(

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