Include bounces as segment criteria

0 Votes

Thank you for showing me how to use your 'Segments'. It has been helpful! Next question - Is is possible to add a criteria section for Bounces? Specifically, I would like to automatically eliminate all Bounced - Recommended for Removal contacts from my segment. Right now, I have to create a Bounced list and then remove it from my send list. This is just a few extra steps but it can get annoying doing it over and over. Because we maintain our contact list in another CRM and then upload it to Constant Contact, deleting the 'Recommended for Removal' contacts will not do us any good and they will just be loaded right back in when I bring in the updated contacts from our CRM.

2 Comments
Frankie_P
Moderator
Status changed to: Voting Open

Hi @CraigG922  thanks for sharing this feedback with us! At this time these bounced addresses do need to be manually removed. Having the ability for them to be automatically removed by the system is a feature request we would be happy to collect feedback on. We have opened up your idea so other users can weigh in as well.

Caitlin_M
Administrator
Status changed to: Acknowledged

We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request but should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

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