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sales call the morning after I signed up

0 Votes
did not even get a chance to spend much time on your site and the next day I get a call wanting to ask me endless questions and push for me to enroll in monthly plan. Finally had to hang up on the sales person. Unacceptable. please remove my information from your site !!!!!!!!!!!!!!
2 Comments
Frankie_P
Moderator

Hi @MarkR8188

 

Thank you for bringing this to our attention! We apologize this is the experience you had as it is definitely not the experience we want our users to have. We have updated the contact preferences on your account to stop these calls. We have also submitted your feedback on this agent to the appropriate teams on your behalf. Please feel free to continue working in your trial account and to reach out if you have any further questions or concerns.

Frankie_P
Moderator
Status changed to: Closed - No Action
 
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