Are unsubscribed contacts automatically removed from lists?

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12thStepMin
Participant

Hi,

I'd like to confirm something:

I sent out an email and when looking at the reports, saw a few "unsubscribe me"s. Do I need to manually remove these people from the contact lists or by clicking the button, did they remove themselves?

Thanks!

1 ACCEPTED SOLUTION
William_A
Moderator

Hello @12thStepMin ,

 

When contacts unsubscribe from you, they'll automatically be removed from all lists and set aside. If you accidentally re-upload an unsubbed contact, it will automatically sort them out.

 

For more info on unsubscribed contacts


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post

2 REPLIES 2
William_A
Moderator

Hello @12thStepMin ,

 

When contacts unsubscribe from you, they'll automatically be removed from all lists and set aside. If you accidentally re-upload an unsubbed contact, it will automatically sort them out.

 

For more info on unsubscribed contacts


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

Thank you, William!

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