Remove the Constant Contact logo from campaign footer

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ScottW6976
Occasional Participant

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,309 REPLIES 1,309

Hi @user93944 

 

This message has been put in place by our List Review team. Your account is currently scheduled for a review. We ask that you please call into this Support team for further assistance. For your account security we are unable to assist with these reviews here in the Community.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
AlanF64
Participant

I see where we need to have CC remove your logo from the bottom of our emails.  I actually tried to create my own logo (for $99) thinking that was the only way to do it.  It's been a week and I never heard back from CC and now I find out you could have removed your logo for free.  Can you please do that?

 

Buddy

Hello @AlanF64 ,

 

I have taken our logo off of your footer for you! The paid service you referred to is to have additional customization made to your footer, if that's something you're looking for. Please let us know if there's anything else we can assist with!


Amber_L
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Please remove the following constant contact logo and message in the footer. 

 

footer.png

Hello @ansonb2 ,

 

I actually talked to you on Twitter about this and am happy that we were already able to get this taken care of for you! 


Amber_L
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
JeffT4895
Occasional Participant

Please remove the Constant Contact logo and offer(s) from the signature on my emails.  Thanks.  FYI, this should be on free service and only on paid service as a trade off for a discount of some sort.

Hello @JeffT4895,

 

I have successfully removed our Constant Contact logo from the bottom of every email newsletter you send out for no charge! Thank you for being our customer and have a wonderful day. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
JeffT4895
Occasional Participant

Thanks

RichardT719
Participant

Hello,


Can please remove the powered by Constant Contact logo from the footer of my email?

 

Thank you!

Hello and thank you for reaching out to The Community. I’ve gone ahead and removed our logo from your campaign’s footer. You will no longer see it on your draft or future email campaigns.  If there is anything else we can assist with do not hesitate to let us know!


Antonas_S
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
CharmC
Occasional Participant

Hi,

I believe this is the place to go for us to be able to remove the Constant Contact logo below our newsletters.

Many thanks!removal request.PNG

Hi @CharmC 

 

That's correct! Coming to the Community is a great place to help get our logo removed from your footer. In fact we were able to make this update in your account. Please try refreshing your page or even logging out and back in to see this change.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
CharmC
Occasional Participant

Thank you very much Frankie_P!

Hello @CharmC,

 

Thank you for being our customer! Glad we were able to help. Have a wonderful day! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Hi - Please remove the constant contact logo from our footer. Also, instead of all the links you have in the footer, we would like it to say the following:

 

Unsubscribe | Update your profile | 27200 Riverview Center Blvd, #311 Bonita Springs, FL 34134

 

Take out the rest of the info and put it all on one line. 

 

Thank you.ConstactContactRevisedFooter.png 

 
 
 
 

Hello rmcgp,

I see that we have already removed the Constant Contact Logo from the standard footer on your account.

Any other changes would require us to build a Custom Footer. This can be done for a one time charge of $99.00 US. The Custom Footer can also include such things as your logo and any contact information you would want to be on the bottom of all emails created in the future.

 


Timothy_G
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Hi - Please remove the constant contact logo from our foote

Hello @user16036

 

Thanks for joining us in the Community! After reviewing this request in your account, I was able to update this on your behalf. You might need to log out and log back. Please let us know if we can assist further. Have a great day! 


Brian_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
XeMODeX
Participant

Hi,

We're a paying customer and we'd like to remove the Constant Contact logo from our email campaigns' footer. 

 

 

Hello @XeMODeX ,

 

I have removed our logo from your footer for you! If you're currently logged in you may need to log out and back in to see that change.

 

If there's anything else that we can assist with please let us know.


Amber_L
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
StephanieB154
Participant

Hello Constant Contact,

 

I understand that you must remove the logo internally. Please have the logo removed from my account emails. Thank you.

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