Send birthday wishes to two people (a couple) with the same email address

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AlainB37
Participant

Good day,

 

I have some clients who are a couple and I wish to send them a separate birthday wish but they have the same email address as part of my contacts.  How can I separate their birthdate while being on the same contact?  If I were to create two separate contacts with the same email address, I would run into the same problem.  I tried creating a custom field but I am not really sure how to convert it into a separate line item.

 

Example:  they also have two separate birthdays but they have the same email address.  If I send a birthday wish to Alain, I also want to send a birthday wish to Marjorie as well, but the same email address prevents me.

 

Can you help.

 

Thanks

 

Alain

1 ACCEPTED SOLUTION
William_A
Moderator

Hello @AlainB37 ,

 

Since a unique email address is what denotes a unique contact, there isn't really a way to go about doing this for both people. You'd need an email for one and a separate for the other in order for the automated birthday email functionality to work.


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William A
Community & Social Media Support
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1 REPLY 1
William_A
Moderator

Hello @AlainB37 ,

 

Since a unique email address is what denotes a unique contact, there isn't really a way to go about doing this for both people. You'd need an email for one and a separate for the other in order for the automated birthday email functionality to work.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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