Add time to resend option

[AnnaR540]

So when you click the resend option, the only option it gives you to personalize it is the day. I think it would be far more beneficial if we can choose the time the resend is sent to non-openers. 

[Chris_L]

@AnnaR540 Thank you for the feedback.  I believe you referring to the Resend to Non-Openers feature that allows you to automatically have your campaign resent to anyone who received it but did not open it anywhere from 3 to 7 days after it was originally sent.  I know the team is always looking to enhance this feature and I will make sure to pass along your idea of adding the option of selecting the time of day the resend to non-openers would send when scheduling the original send.

[RabbiNaftaliH.G]

Before I came to Constant Contact, I was with a different email server. They had a poor delivery rate, but a good feature they did have which increases "opens". That is that the resend was  at the day (even less than 3 days) and time of your choice! So especially for those with clients in different time zone or continents, you want to send out you work asap, but a resend should be allowed at a different optimal time. This also will not awake those whose computers beep as emails arrive, causing unsubscribes.

Thank you 

[Frankie_P]

Hi @RabbiNaftaliH.G  thank you for sharing this feedback with us! The good news is this is a feature request we are in the process of collecting feedback on. Because of this we have merged your post into a larger thread on this feature.

[MichaelM6886]

I wish that there were a way to vary the time that a campaign resend is sent. For instance, if a campaign is sent at 10am on Monday I think it'd be better if the resend was sent at 5pm on Friday. I think it would increase the chance that a person who is always working at 10am may open the email in the early evening. 

[Frankie_P]

Hi everyone, thank you for your patience as we looked into this! The good news is we have received word from our engineers that the ability to select a specific time when scheduling a resend to non-openers is now available. If you have any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further.