A user forgot his password, as an admin, I need the ability to reset his password but that option is not available. My only option is to deactivate them, that's not a good solution.
Thanks for sharing this feedback with us! We have opened up this idea so other users can weigh in on this as well.
We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this request regarding user roles but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.
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