I am ready to switch over from paying $90 a month for CC to or another provider that does automated split testing. Please move this up to the top of your priorities.
Quick summary why I'm leaving Constant Contact once our Pre Payment is spent:
No A/B Split Testing
No Geolocating
No Segmentation - Segment by creating list for every email, very time consuming. Segmenting should be breaking down 1 list... No creating a ton of other list.
Can't upload more than one tag at one time
Need to go into each report to see unsubscribes comments and metrics, can't just view all or recent campaigns in a central place
Can't see unsubscribe comments on subscribers profile page
No way to compare campaign open rates on a single screen
Need to use Excel to basically do anything useful, quoted from customer service...
Can't easily resend a campaign base on subscriber engagement
No email client testing
Can't deliver by time zone
TOO MANY LIST!!!
Basically constant contact is built for mom and pop, they have not shown any desire to provide a service for professional e-mail marketers.
There are entries from 2012 in this forum asking if this has finally been implemented. It's 2016 now and customer service just told me they don't even know if this is going to happen in the near future. I will look for a different provider that offers an A/B testing feature.
I would like to see an updated feature on campaign reports as follows. Issue: If I send a single campaign to multiple lists, I have to way to determine which lists were most effective. Workaround: Create a copy of the campaign for each list I am testing. Drawback is that contacts may exist on both lists. This results in receiving the emails multiple times. Recommended solution: In the campaign report, where each list is presented, provide a table which includes the list name, sends, opens, clicks, forwards, bounces, opt-outs, spam reports, and did-not opens. It is understood that these numbers will not reconcile to 100%, as contacts may be present in multiple lists. This solution will provide important data about list effectiveness.
I'm amazed AB split testing still isn't available on CC! and other key players have all been offering the functionality for years. Please catch up! It will make everyone's emails better, it's simply a no brainer. You'll lose customers otherwise.
Any updates on the progress of implementing an automated process for A/B testing with contact lists? Its been 2-3 years since many of the comments I saw on this subject. Personally as our email marketing manager, I'm in a place where I need this functionality. My compnay has been with you since 2008 and we would like to stay but will not be able to in the next 6 months if this is not a feature. Please advise of any update. Thank you!
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