Thanks for taking the time to reach out to us with this idea! I will be opening this idea up for voting so other users can vote and share their experience as well.
Without this feature, we face a potential fine from the SEC into the 10s of thousands or possibly more. Other providers like Constant Contact offer this. Our firm does not want to move to another provider, been with Constant Contact for around 10 years. The BCC feature will fix this and keep us from leaving Constant Contact.
Has there been any progress on a BCC option? I, too, need this for HIPAA compliance.
Hi @SherriB45. When emails are sent out from Constant Contact, the recipient will only see their email address in the header and they are not able to see who else was sent the email. Does this help?
The BCC option is to archive each individual email sent to an address. If I send an email to a prospect I need a copy of it saved on our compliance server and not yours.
The BCC tool is a critical feature for compliance in many industries. It's really surprising that Constant Contact has not made this correction.
Can you recommend any archiving services that work with Constant Contact?
Hi @FirstNameL25351 while we are unable to recommend any specific third-party programs, we can suggest taking a look at our Marketplace for any plugins that may fit your needs. Users also have the option of archiving emails directly in their account. How does this tool not fit your needs for archiving?
Thanks for the insight on this request, it’s been helpful. We’re doing some research on this to see what we can do. For now, we are moving this to our new Gathering Information status and encourage you to vote or comment for this idea if this feature would be useful to you.
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