Hi @YvonneK3. There should be a reply box while using chat. Depending on your screen, the window may need to be adjusted. Was this not the case during your chat session?
Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.
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