To add a custom field to my email I am to click on "Insert" then choose "Contact Details". I had to call support to learn that as I expected to see something like "Custom Fields" instead of Contact Details. Just not sure how or why you cannot make that more easy to intuitively figure out. I never would have thought Contact Details meant anything about Custom Fields.
Where were you looking before calling into support on this? It would be interesting to know how you expected to be able to include contact fields. What do you feel would make more sense?
Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.
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