Easier way to delete large number of images in Library

When I have 400 files and I want to delete some of these, I appear to need to click through many many screens to get anywhere. This is just one problem in the user experience that desperately needs changing. A list of 100 would be more acceptable.

84 Comments
Frankie_P
Moderator

Hi @GinaB72 

 

What error message are you seeing when clicking on Show More? Can you share a screenshot of what you are seeing? Is this happening in more than one browser or even a private/incognito window?

SarahD1986
Occasional Participant

I can't believe this same issue has been commented on since 2016!  7 years!  COME ON CONSTANT CONTACT!  You have heard from hundreds of subscribers asking for the same thing and it's not a big "fix"!!!!  Seriously doubting the user-friendliness of this program. We are waiting upwards of 1-2 minutes every time we search for an image in our library. It's unacceptable!

PrinceofPeace
Occasional Participant

I am wondering if there is an easier way to manage photos and files. Right now you have to tick each one and scroll way up to delete. If you are looking at them in the tile view you can't even tick them. Thank you for considering!

JanetH046
Participant

Following moderator @Frankie_p's instructions to my previous post, I found that the sort by date feature is not working.  There is no up or down error on the date uploaded, so we are back to square 1. Is Constant Contact ever going us a solution on this situation? Or is this merely a tactic to get us to pay more for a larger library which most of us don't need? As a partner, I am dissatisfied with this situation. 

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