When I'm working with contacts, sometimes I need to make changes to several contacts with the same last name. In the old contacts system there was a "back" option that would allow me to return to the previous search results...it would be nice to still be able to do that instead of having to search again once I've looked at a specific contact's screen.
Those seconds of waiting really add up. If you poll your users, I'd bet 90% don't need the default view to spend time automatically selecting the Active list. Change the default not to run a select statement so that there's no delay in getting into the Search Contacts box, which is where I always want to start. For the 10% who want the Active list pulled, require them to click on Active rather than having everyone else wait. Ok, maybe it's not a 90/10 split. But if you combine this problem with users' common complaint about losing their place in lists after going into a specific record and then backing out, I bet we might be close. I'll put $50 on the table right now.
Are you looking to select contacts in your account -- if so, what do you want to do with them after selecting? Or do you want to use this process to import the contacts?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teamsVisit the Blog
See the latest Constant Contact product release notes and updates.Learn More