Importing files larger then 5mb

Please up your maximum file size for attachments (documents & photos). Currently you cannot upload a file larger than 5MB to attach to an email which is extremely inconvenient when you have well-designed trainings with multiple screenshots. Even after compressing my 13 page training it was 5.7MB, still too large. A simple Gmail account allows you to upload attachments that are up to 25MB, so only allowing for 5MB is very low. It's even more frustrating because our company is only using 9% of it's total available space, so there's plenty of room available for a couple larger attachments.

Top Answer
Kyle_R
Administrator

Hello,

 

Updating the status of this request to Under Consideration to support our new community idea statuses to add better insight into your feedback.

 

We acknowledge that this particular feedback has been requested for quite awhile. The current file size requirements can be quite limiting for some. We currently have some tickets open within our product and engineering teams to look at increasing file upload sizes. At this time, there are no further updates in terms of expected timelines. We'll keep you posted.


102 Comments
SimonKh
Regular Participant
Currently we can only upload documents to the library of up to 5M. It would be helpful to raise this limit to 5M.
SimonKh
Regular Participant

Increase size of document uploads to library to 10M.

NHEPSCoR
Participant
The file size of PDF's is creating serious issues. I can't reduce our reports any smaller than 5.12M and 5M is the minimum. This is ridiculous! Our organization has been very happy with Constant Contact, but it doesn't matter how much storage we have, if we can't store what we need to use. This has significantly impacted our usage and we are going to have to consider using an alternate product to meet our needs.
AdventureL
Participant
Most photos today are over the 5mb limit. Increase that to allow higher quality photos.
DHT_Mike
Participant
Are there any plans to increase the file size limit beyond 4 MB????
CarrieM82
Participant
Please increase the size for uploading files to larger than 5mb. Thank you.
KarlaO58
Participant
I understand that we're limited to storage space in the LIbrary, but why is the file size limited??
ChooseConverse
Occasional Participant
your 5 mb size is a real hindrance for me. how can this be corrected asap.
LindaW30
Participant
How would I reduce file size to upload a pic? Can this be done within the CC library?
LinP
Participant
i'm having a hard time uploading any of my documents being >5mb, even after compression.
Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More