I usually use and modify a template for my campaigns. I'm having a real issue with line spacing this time. Everything looks double spaced, even within a paragraph and it's unprofessional, let alone unsophisticated looking. Am I missing something? I've tried adjusting font sizes, in case there's something there, and even using different fonts, but nothing is helping. Yuck.....
I was editing a campaign. The paragraphs contained different line spacing. The first customer service person told me that I had to click and drag the single space icon over the highlighted text. Whoa! How could I possibly figure out which icon she was talking about simply by looking at the icons. Icons should be intuitive and follow industry standards. Wouldn't it be simpler to incorporate this function into the pop-up editing bar?
For example, when you highlight text, you can underline it, bold it, etc. Why not incorporate spacing into the edit bar? It would get rid a lot of unnecessary icons. You don't need to reinvent text editors.
Please, make it possible to adjust the line spacing of text. Some fonts have very small line spacing and it really impairs the design and readability.
WILL THIS ISSUE EVER BE RESOLVED ????
Just another frustrated customer wanting to be able to adjust line spacing.
I see you've been promising it for quite some time now. Surely it's a basic function?
Am very sad to see that this has still not been resolved.
We have bought the full package where we can track customers reactions etc... but really unable to use it and are having to create graphics as a work around... seriously guys this is really bad practice and I would like someone to respond to give us a fixed date of when either the issue will be fixed or you give us HTML editing options.
We have used you for so many years and if this issue isn't resolved, I think you will lose not just us as a customer but lots more... we are already reviewing other products on the market as this is a show stopper for us.
We have added new line height options to our text editor!
To see how to use it, check out this article:
Thank you again for the feedback!
Has this issue been resolved? I keep going back and making adjustments to my design and each time I send a test message there are different space issues. This should have a simple solve? Did anyone get the answer? Thank you. I need to present this to my boss as a new newsletter and I cannot have it looking shoddy.
We apologize for the experience you're having with the spacing on your text. This thread was originally focused on having the ability to control line spacing, which is a feature that users do have in their email campaigns. With that said, what exactly are you experiencing?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teamsVisit the Blog
See the latest Constant Contact product release notes and updates.Learn More