It is a best practice when linking to any site other than your own, to make it open in a new window so as not to lose the reader. Since this is an email cms, that seems like it would have automatically have been the design.
I avoid inserting any links that aren't absolutely necessary because I don't want to lose email readers.
Dec 15, 2022 10:43:30 AM
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Hi @RunCoachDeb thanks for sharing this feedback with us! We have opened up your idea so other users can weigh in as well.
I agree this is a definite issue. Even this editor has that capability when inserting links.
I strongly agree, it is very important to have a separate window open when a link is clicked on, so the reader is able to get back to the newsletter to complete reading it. Even I accidently close out the document when reviewing the test email. Thank you for considering it.
The lack of ability to have a link open in a new window is frankly a disaster because i am finding that when you clink on the clink it opens up replacing your e mail, the usual ability to click backwards to the previous window appear to be lost, so your reader has to go back to the original e mail and open it all over again. All website designs i have seen have the ability to open links in a new window. Constant contact needs to fix this asap
YES YES YES!!!!!! A lot of our campaigns are re-posted within our in-house software in the form of a pop-up message which I add via an iFrame and every link opens in the pop-up rather than in a new tab/window which makes it extremely difficult for people to follow the links (i.e. register for an event, pay your bill, etc) because they are in a 650 wide window and I have tried every which way to change it but cannot because the functionality is embedded within the email campaign itself. PLEASE change this so that links open in a new window or tab BY DEFAULT!!!
Example of campaign re-posted within our software system via iFrame:
Links open in popup rather than in a new tab:
Absolutely agree - the fact that links still don't open in new windows - especially from such a leading CRM company - is a bit of a shocker!
Can we PLEASE see this in the next "update"??
This has been raised many times here before and so far, Constant Contact has not made it possible for inserted links to be opened in a new window. My newsletters are full of links to other interesting content - so I will be leaving Constant Contact this month and moving my business elsewhere. It's a shame as I have got used to it and enjoy using it - but I can no longer accept that my customers have to keep going back to the original email if they click on a link. If other newsletters can do this, why can't CC?
We apologize for any inconvenience caused from this feature not being available. There are many factors that are used to decide what is added to or updated in our product which can cause us to sometimes not have a timeline for when a feature will be available. We apologize, while we may not have a time estimate for this feature request, the more request a thread like these receive the higher of a priority it can be given by our Product Team. In fact, here is a section of our Community that helps explain what we do with our customer’s feedback.
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