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Managing SMS contacts & campaigns

0 Votes

It would be helpful to be able to manually enter/import contacts from a previous SMS marketing platform. Also, it would be helpful to apply different columns to tags. Also, the character count seems drastically lower than other SMS marketing platforms. I'm hardly able to include text with emojis and images. These are crucial features we appreciate from our previous platform but only made the switch since its easier to have everything in one place and we are able to segment campaigns by tags.

8 Comments
Frankie_P
Moderator

Hi @katumana

 

Thanks for sharing this feedback with us! Both having a higher character count and having the ability to import SMS contacts are feature requests we are in the process of tracking feedback on. In fact we will be happy

to continue collecting requests and use case examples through this thread. As for collecting

further details and including tags, how would expect tags to be included? Does including contact detail fields on the landing page for your sms campaign help fit your needs?

Frankie_P
Moderator
Status changed to: Gathering Information
 
Frankie_P
Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

katumana
Marketing Legend

Yes, that would help tremendously! It would also be nice for them to have the option to "check off" fields that we are able to create, instead of having them type it out. 

Frankie_P
Moderator

Hi @katumana

 

Thanks for following up with us on this! We have re-opened this idea on your behalf. While we 6can't guarantee a commitment to deliver on the idea but want to indicate some awareness that we have heard your feedback and are continuing to collect both requests along with use case examples. 

Frankie_P
Moderator
Status changed to: Gathering Information
 
DavidA8343
Rookie

Please. Hugely appreciated. 

katumana
Marketing Legend

It would also be helpful if there is one phone number assigned to the organization for TTJ & SMS. So instead of having separate numbers for each feature, it would be nice to have the one number that satisfies each feature.

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