I must have access to my billing records and your site fails to provide a copy of the past years billing, and no explanation of the current bill. I expect to know what is billed all year and for the future if I decide to keep this service. thanks
Thanks for this feedback! We do have you post in the Community in a Feedback area so others can vote and comment on ideas they would like to see implemented. This also allows our product teams the opportunity to comment on ideas they are able to work on to get more information and let you know when things are coming! We've got a team of moderators here who read and track all the posts here.
Am I the only one with this problem? When I print a CC receipt directly from my email (for reimbursement purposes), the right hand side showing the amount is cut off, rendering it useless. When I create a PDF, it does the same thing. The only way is to go into CC, find the receipt, open in Viewer, then print. It would be so much simpler if receipt email were simply formatted to be less wide.
Let me know if I am doing something wrong. Thanks.
You are not doing anything wrong, I've passed your feedback along for voting. Thank you for bringing this up.
The lack of detail on payment receipts has been a problem for years. Our Controller's Office wants to know exactly what was paid for, and my receipt only shows how it was paid, the date, and the amount paid. NO detail on just WHAT was purchased (Constant Contact provides a number of services, so it could be anything), and a zero balance due is the other item our Controller requests. I thought at one point we had the ability to add additional detail as a memo on the receipt, but can't seem to find that.
I would like to see an invoice number in the payment receipts we receive via email.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams
See the latest Constant Contact product release notes and updates.