Move registrants from one event to another

0 Votes
PLEASE give us the opportunity to move a registrant from one event to another. This system does not allow many options...
7 Comments
Frankie_P
Moderator
Status changed to: Open Questions

Hi @AmberE51 what are some cases where you would want to move a registrant from one event to another? What steps would you expect to take to be able to do this?

AmberE51
Regular Participant

Hello,

We schedule several events annually. There are many occasions where a registrant has a scheduling conflict and needs to be moved to another event. There is no way in the system to do this other than cancel them and have them re-register altogether which is a pain in the accounting and back end.  In the 'edit details' of that registrant, there could be an option for 'Move to another event'...or something like that. Another feature that would be GREAT, is if we could change the names of those registered under someone else. When a single person signs up, yes you can edit their details, but if they register another 5 people along with them, you cannot edit those details. Having the flexibility to edit registrants is HUGE and very important to us. So important that we have been looking for a new event management program for the lack of options with Constant Contact. I have made several requests over the past 8 years, none of which have yet to be addressed in the system. It is frustrating for a user to not be able to do what we need to with our events.

Kyle_R
Administrator
Status changed to: Gathering Information

Thanks for responding to this - that makes a lot of sense. We are changing the status of this idea to Gathering Information in hopes that others chime in.

 

We're hoping to readdress and improve our events experience, and will update this thread if that becomes a possibility.

SEEDSCRC
Participant

Hi,

 

I have the exact same need. Has there been any updates to this process?

 

Thanks!

Frankie_P
Moderator

Hi @SEEDSCRC

 

At this time there is no further update we can share on this feature request. We will however reach back out to this thread if this was to change in the future.

LaneB674
Participant

I want this, too.

BobB45
Participant

Yes...same here...we need to be able to "manage" registrants and change the date of attendance somehow. We offer one event with multiple dates of opportunity, and need to be able to move folks from one to another because of illness, scheduling conflicts or whatever...

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