No option to sort Library files when there are more than 1,000 files

You really need to add additional ways to filter files in the library. I ran out of space so I need to clear out old files, but the only way to get to old files is to keep hitting "show more" and 10 more rows. I have about 4000 images to go through, so this is not very efficient. Even a sort by old to new option would be helpful.

Top Answer
Frankie_P
Moderator

Hi @LilaS4

 

At this time users with more than 1,000 files in their library do not have the ability to sort their files. We apologize for any inconvenience this may cause! The workaround we suggest is to use the advanced search to look for a specific date range if the oldest image upload dates are known. 


56 Comments
DonW8
Occasional Participant

There is no good way to manage my photos in my library. Why, when I am wanting to upload a photo into my newsletter, I can select 'last to first' in the way the library is shown, but if I want this 'last to first' layout when I go to manage my library, this option is not given. How do you expect your customers to manage their library? 

Frankie_P
Moderator

Hi @DonW8 

 

Thanks for sharing this feedback with us. What are the steps you're taking to sort your images? What browser are you working in? Are you having this same experience in a different browser or even a private/incognito window? We have taken a look at your account and was unable to replicate this same experience. 

Frankie_P
Moderator
Status changed to: Gathering Information
 
BBLConsulting
Occasional Participant
 
LisaAatMyRC
Participant

Unless I am missing it, there does not appear to be a way to reverse order the photos on the Library tab? Since it is most likely the files you will want to clean up or delete are the oldest ones, it would be really nice to be able to view them this way like you can on the creation page, instead of just from newest on the Library tab.

asgcustomerservice
Participant
 
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