Permanently Delete a User

[Kbuck22]

please have an option to delete account users - thank you so much.

[Hannah_M]

Thanks for sharing this feedback!

[mmcatee]

Why is it not possible to delete users? ConstantContact support says even they can't delete a user from an account. Over time we have accumulated a long list of users we have deactivated because we couldn't remove them. I really want them deleted. My user list is now long enough that it's very hard to tell who is an active user and who isn't. I'd really like to clean up this list by removing users we no longer have.

[Hannah_M]

Thanks for posting, Jennifer!

[GeorgeV267]

I would really like to totally remove old/deactivated users

[Kate_F]

Greetings. I admit that I must not be as perfect as your developers as I have inadvertently created account users that will not work within the parameters you provide. I would love to delete them to clean up the list as it does not display in alphabetical order or even in order of active/inactive. Is there a reason why the delete function is not permitted? The users have no activity tied to them. Only one of the account users has logged on - as a test. (By the way, what is the secret to how the list of account users is ordered?) As a school that has grades preschool through 12th grade, I was attempting to create a grade level account user that the room parents could use for sending out emails. The limit of 9 additional account users (unknown to me at the time) ended that project with 5 of the grade level account users created. My goal is to eliminate (delete) the account users created in error to clean up the list and make it obvious which account users are valid. Is that something that can be done behind the scenes on my behalf? By the way, the feedback screen cuts off the text on the button that I assume I must click to post this feedback. Perhaps the parameters for this pop up should be expanded. Thanks. Peggy

[PMI_Central_Mass]

we have multiple aliases and some are out of date. I need to delete emails from verified list. Not simple to navigate to this.

[Hannah_M]

Thanks for sharing this feedback. Where do you think the step to deactivate would make more sense to you?