I dread when i have to use this program. It is not user friendly. I can't save separate copies as a backup for the multiple times the program randomly changes and erases my work. It saves automatically and i can't save a backup- why can't i right click and say save a copy? Simple. Or be able to create it in Word and download it to Constant contact to send. I just lost a whole document trying to do something simple insert an image of a signature, you would think it would be as easy as click and drag, but no the verbiage jumps all over, the image ends up in some random spot. Terrible program for trying to design any type of letter or document. So frustrating.