It would be nice (less frustrating) and more time efficient, if we were able to send an e-mail that's already been sent to another group. As it stands, once I send an e-mail out to a group, I am not able to send that same e-mail to another group unless I make a copy of it and send the new copy. I am able to send that e-mail to anybody new that I add to the existing group. What ends up happening is people get added into other groups just so I can send them the same e-mail. Is there any way this can happen? Thank you, Alexa Tarby
That works when I add new people to a group. It does not work if I have updated their e-mail address.
It also would be very helpful we could keep a template and use it over and over. I have new people join my mailing list and I send them an initial e-mail. In order to do this, I need to make a copy of that e-mail each time. It would be so much simpler and cleaner if I could use that same e-mail over and over to send to new groups.
Hi @AlexaT37 our quicksend feature does allow you to resend a previously email to an updated email address or even a new contact without creating a new copy of your campaign. Users are able to choose from the last 20 sent emails that are under 85 days old, you are however unable to update the subject line previously used.
That's good to know for resending to those who's e-mail addresses have been updated, or have shared with me that they didn't receive the e-mail (or see it). Can you enter the names of the contacts or do you need to enter their e-mail addresses?
It would be nice to have a template that you can use regularly and update periodically without having to make a copy. That would be a very nice feature and make things extremely simple, organized, and save time. Please consider adding this feature.
I am thankful for all that Constant Contact has to offer so I don't want to complain but rather make a request that having a template be an option again. I know you can save a campaign under a folder but there is still a tab for "My Templates" and I can't even use it. I would love to be able to click "Create" and then 'My Template" and just go from there. Why was this feature taken away or changed?
Hi @PrinceofPeace. Thank you for bringing this to our attention! My Templates was a feature when accounts only had access to our Legacy editor. With the introduction of our new editor, the tab was not able to save templates created in different editors. At this time, you cannot add new templates to this tab but it is a feature request that has been brought to our attention. I will move this idea to a larger idea topic around saving templates created in the third-generation editor.
We're updating the status of this idea to more accurately reflect the status of the idea with our engineering team and indicate some awareness that we have heard your feedback it has been taken under consideration for a future release.
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