When importing a list from a file, I see that 6 contacts did not import because they were unsubscribed. How do I know which ones they are?
We have a customer relationship management system that prompts our customers to be added to our email newsletter list, write a review, etc. but if our customers were already a part of our email contact list first, and have previously unsubscribed from our email list, we need to be able to remove them from our CRM list at the store too so we don't bother them. Please add the capability to see which emails had already been rejected; it would help our process greatly! Thank you!
Last week we added the ability to get a file of the contacts you're trying to add that previously unsubscribed. Any contact adds you do (like from a file upload) from 9/23/15 onwards that had previous unsubscribes will have a link on the Contacts > Activity page to see the exact email addresses that were already unsubscribed.
Group Product Manager, Contact Management
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams
See the latest Constant Contact product release notes and updates.