Text From Email is Included in Social Share Post

When I share my CC newsletter on Facebook via either Social Share or the url link to my newsletter, CC attaches a random blurb from my newsletter which appears on the FB post under the photo and link to my newsletter.  The blurb has nothing to do with the content or purpose of my newsletter.  It cannot be changed or deleted. I was told today by CC that it could be edited only if I used the paid FB social share. My suggestion is for CC NOT to attach a blurb to the url or the social share link that goes to Facebook OR to allow the user to edit or delete the copy that is randomly selected by CC to be highlighted in the FB post.

2 Comments
Beatriz_R
Employee
Status changed to: Voting Open

Hello @JaneM44,

 

I understand the frustration and appreciate you taking the time to submit this feedback.

I've gone ahead and opened this post for voting.

 

Thank you.

Frankie_P
Moderator
Status changed to: Not Currently Planned

Hello everyone. With the changes being made to our Feedback flow, we are changing this status to Not Currently Planned. At this time, we do not have plans to include this type of functionality due to the low number of tracks from other customers and the prioritization of other ideas. If we hear anything in the future regarding this feature request, we will update the thread.

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