View the list an unsubscribed email was on

Should really have a column of which list it dropped off of, so that we can track this. We have 4 different organizations that we do blasts and events for . . . unsubscribe does nothing for me, if I don't know the list it came from - especially if you're working with a large volume and lots of lists.

16 Comments
DanT94
Occasional Participant

 it will be nice to be able to check  after a person has unsubscribed which list he was part of. 

Regards, Monica Simoncini.

IntlWolfCenter
Regular Participant
When people unsubscribe, the lists they were in disappears. They should remain in the list and marked as unsubscribed and the lists could be "grayed out" so we at least know what they were subscribed to. We have multiple lists and this would really be helpful if we could tell them what they were subscribed to when we are talking to them on the phone.
KathyM66
Occasional Participant

It would be super helpful if, when a contact opts out of our emails, the report shows what list they were on. If they tell me they never signed up to get my emails and I know what list they were on, it can help me identify problem lists.

DuPageFoundation
Participant

It is most frustrating to receive your list of unsubscribes when we don't know what email list the email address was attached to. We have over 100 lists, all gathered from different sources. When you send us an email address, it is impossible the search all 100 lists so that we can delete the contact and keep our records up to date.  Previously, when I received your notices, I was able to determine what lists the unsubscriber was associated with and could then remove them from the source so they would not be added back in again. Things became much more complicated and less efficient when you implemented one of your improvements. Please help!

Kyle_R
Administrator
Status changed to: Acknowledged

We're working to update our statuses on all community ideas, with the goal of better explaining where a feature is in the product pipeline. This idea is being updated to Acknowledged. Thank you for all of the feedback and please continue to comment with examples and use cases.

MelissaP34
Participant

Can you please add a field such as "name of the List" that the person was listed in?

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