Want SMS option

I would like to communicate specials via text to cell

Top Answer
Kyle_R
Administrator

Thank you for the flagging this to me @JohnW0157 ! I had thought we had someone update this post already and must have missed it.

 

The SMS Marketing feature is out now to 100% of eligible accounts! This feature will only be available to customers within the US at this time because a valid Employee ID Number (EIN) is required in order to register the phone number.

 

@Audrey4SOS - SMS plans start at $10/month. More information about how to sign up and answers to how billing works can be found here. If you'd like an overview of the SMS feature and how it works, I'd recommend this article

 

Since this feature is implemented, we will be locking this thread per our standard process. If you have any questions about the SMS feature or how it works, feel free to start a new post or message me directly through my profile. 


53 Comments
user443801
Participant

DESEO SABER PORQUE AL REGISTARME EN CONSTACT CONTACT ME DICE:

Hemos desactivado temporalmente su cuenta de Constant Contact. Comuníquese con Atención al cliente para que podamos resolver el problema y reactivar su cuenta. 

 

Y QUE ME SALGA ESTO ????

Continuaremos facturando su cuenta durante este tiempo.

FACTURANDO ??? A QUE SE REFIERE QUE ME VAN A COBRAR ????  NO HE HECHO USO DE NINGUN SEGUNDO DE ESTO. TAMPOCO PUEDO LLAMAR A ESOS NUEMERO DEL EXTRANJERO. AYUDA POR FAVOR

Teléfono (Estados Unidos): (866) 433-8499
Teléfono (fuera de EE.UU.): 1-339-222-5900

Por favor, con servicio al cliente si tiene alguna pregunta
KatherineK116
Participant

Was wondering if I would ever be able to send a text message about upcoming event or live presentation via a TEXT message.  So many people have given me feedback that they have too many emails and so mine get lost in the sea of emails.  Currently I text some of my clients with a, just sent you an email so that they see it and can respond to it. 

 

What do you think? being able to send a Text message to a group as a campaign would be a great benefit.

Frankie_P
Moderator

Hi @KatherineK116 at this time being able to send contacts a notification through text message. But the good news is this is definitely a feature request we are collecting feedback on! In fact I have merged your post into a larger thread on this idea. The more votes and request a thread receives the higher of a priority it can be given by our Product Team.

PeterW7
Participant

Is EZ the only texting app to connect to constant contact. It only works in the USA and Canada?

MalabikaS
Occasional Participant
I would like to offer my clients text reminders when programs are about to begin
campfatima1
Participant

I too am interested in communicating via both email and text from one platform using one set of customer contact data

AmyM257
Occasional Participant
when collecting a phone number I would like to ask the customer if they prefer texts.
PaulL3212
Participant

It would be helpful to have an update on when SMS messaging will be available. I would also suggest allowing more than 7 data columns for a Contact List. I like that they are customizable, but I currently need about 15 columns to easily visualize and manage my contacts. 

JohnW0157
Frequent Participant

Do you think an SMS option will be coming soon from CC?  Are you looking for any BETA testing sites with small volume perhaps?

 

Maurice

Kyle_R
Administrator
Status changed to: Planned

This will be coming soon. Stay tuned!

 

We have a few things to button up,  but it may be available as early as this summer depending on the rollout plan. We'll keep this thread updated as things evolve.

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